Knowledge base
Answers to what people actually ask us
Guides for DNS, email deliverability, security and billing, written by the people who answer the tickets.
Getting started
First steps after ordering: DNS, control panel, and getting a site live.
2 articles
Domains and DNS
Nameservers, records, transfers and expiry.
1 article
Mailboxes, clients, and why mail lands in spam.
1 article
Security
Hardening, SSL, and what to do after a compromise.
2 articles
Billing
Invoices, renewals, upgrades and cancellations.
2 articles
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Our support team answers technical questions, not just account ones.