Clean it up, then close the door behind it
Removing malware is the easy part. We find how it got in, fix that, and tell you exactly what we changed.
- Removal and hardening
- Entry point identified
- Written report
- Blacklist assistance
- Turnaround
- 1 to 2 business days
- Report
- Always provided
- Scanning
- Daily on ongoing plans
- Guarantee
- 30-day re-clean
Security & Malware Removal plans
Payable price, monthly equivalent and renewal price on every tier, with the full specification in the comparison table.
Malware Clean-up
One-off removal, with the entry point closed behind it.
A$109 billed annual
Renews at A$109 per annual term · no setup fee
- One-off engagement
- Removal and hardening
- Entry point identified
- Report provided
Ongoing Protection
Save 12%Scheduled scanning, patch monitoring and clean-up included.
A$439 billed annual
Renews at A$499 per annual term · no setup fee
- Scheduled scanning
- CMS and plugin patch alerts
- Clean-up included
- Monthly report
Prices exclude tax where applicable. Tax is calculated at checkout from your billing address.
What you get with security & malware removal
Entry point analysis
We identify how the compromise happened, because removal without that guarantees a repeat.
Hardening after clean-up
Permissions, credentials, outdated software and exposed endpoints addressed as part of the job.
Blacklist removal
Where a site has been flagged, we submit review requests on your behalf and track them.
Ongoing scanning
Daily scanning with alerting on the ongoing plan, so the next problem is found in hours.
Patch monitoring
Outdated CMS, plugins and themes flagged before they become the entry point.
A report you can act on
What was found, what was removed, what changed, and what you should fix next.
No one can make a website unhackable
Any provider promising that is selling something. Here is what we actually commit to.
We commit to
Removing what we find, identifying the entry point where it is determinable, hardening the account, and telling you the truth about what we could not establish.
We do not promise
That a site can never be compromised again. Software has vulnerabilities and people reuse passwords.
The 30-day guarantee
If the same infection returns within 30 days of a clean-up, we clean it again at no charge.
Choosing the right tier
A plan is only good value if it matches what you are actually running. These are the situations each tier was sized for.
A site that has been hacked
Defacement, spam injection or a browser warning.
A site that keeps getting hit
Repeat compromises need monitoring, not another clean-up.
A business that cannot risk it
Continuous scanning with removal included.
Security & Malware Removal questions
The things people ask before ordering. If yours is not here, our team will answer it directly.
Related products
If this is not quite the right shape, one of these usually is.
Backup Services
Hosting plans include daily backups. This adds an independent, encrypted copy on separate infrastructure, with restores we have actually tested.
See plansManaged Hosting
Patching, monitoring, backup verification, hardening and incident response handled by our team, on your server or ours, with what we do written down.
See plansSSL Certificates
Every hosting plan includes free SSL that renews itself. These are for the cases that need more: wildcards across subdomains, verified organisation details, or a warranty.
from A$59Ready to move your website somewhere steadier?
Choose a plan and start today, or talk to our team first about migrating an existing site. Either way, you will know the renewal price before you pay.