Averonix Host is operated by Averonix Group Pvt. Ltd., Nepal.
Version and effective date are applied when the document is approved and published through the admin content module.
Payment and Billing Terms
How billing, currency, tax and invoicing work.
Applies to: All paid orders.
Draft, pending professional review
This document is a working draft prepared for review by a qualified legal adviser. It is not legal advice, and it is not the final agreement. Highlighted passages mark positions that must be settled before publication.
1. Who invoices you
The contracting entity for your order is determined by your billing address and the products ordered, and is shown before payment, on your invoice and in your order confirmation. The same entity issues any refund or credit note.
2. Currency
Prices may be displayed in more than one currency for comparison. The currency you are charged in is determined by your billing country and is confirmed before payment. Where a conversion is applied, the rate and its source are recorded on the transaction.
3. Tax
Tax is calculated from your billing address and the tax rules applicable to the contracting entity, and is itemised on your invoice. Business customers must provide a valid tax number where their jurisdiction requires it.
Where you are a consumer in a market that requires prices to be shown inclusive of tax — Australia and the European Union among them — the price you see at checkout is the price you pay.
Placeholder, pending verification: TAX TREATMENT PER MARKET — TO BE CONFIRMED WITH THE ACCOUNTANT
4. Renewal and dunning
Renewal invoices are issued in advance of the due date. If payment is not received, we send reminders, then apply a grace period, then suspend the service, then terminate it after the period stated on the invoice.
- Auto-renewal can be enabled or disabled per service from the client area.
- Stored payment methods are held as gateway tokens. We never store full card numbers.
- Failed payments are retried on a published schedule before suspension.
5. Card statement descriptor
The descriptor that appears on your statement is shown before payment so you can recognise the charge. If you do not recognise a charge, contact us before raising a chargeback and we will identify it for you.
6. Chargebacks
A chargeback raised without contacting us first may result in suspension while it is investigated, along with any fee charged to us by the payment provider.