Averonix Host is a service of Plytron Tech Pty Ltd (ABN 30 702 476 088), South Australia.
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Payment and Billing Terms
How billing, currency, tax and invoicing work.
Applies to: All paid orders.
Draft, pending professional review
This document is a working draft prepared for review by a qualified legal adviser. It is not legal advice, and it is not the final agreement. Highlighted passages mark positions that must be settled before publication.
1. Who invoices you
The contracting entity for your order is determined by your billing address and the products ordered, and is shown before payment, on your invoice and in your order confirmation. The same entity issues any refund or credit note.
2. Currency
Prices may be displayed in more than one currency for comparison. The currency you are charged in is determined by your billing country and is confirmed before payment. Where a conversion is applied, the rate and its source are recorded on the transaction.
3. Tax
Invoices are issued by Plytron Tech Pty Ltd, ABN 30 702 476 088. Tax is calculated from your billing address and itemised on your invoice. Business customers must provide a valid tax number where their jurisdiction requires it.
Australian customers: GST is charged where our registration requires it and is shown as a separate line, so the invoice works as a tax invoice for your own claim. Australian consumer pricing is shown inclusive of GST, which is what the Australian Consumer Law requires.
Customers outside Australia: the supply is generally GST-free, and your invoice will show no Australian GST. Any tax due where you live is yours to account for, and we will provide whatever documentation your authority asks for.
Placeholder, pending verification: GST REGISTRATION STATUS AND THRESHOLD TREATMENT - TO BE CONFIRMED WITH THE ACCOUNTANT
4. Renewal and dunning
Renewal invoices are issued in advance of the due date. If payment is not received, we send reminders, then apply a grace period, then suspend the service, then terminate it after the period stated on the invoice.
- Auto-renewal can be enabled or disabled per service from the client area.
- Stored payment methods are held as gateway tokens. We never store full card numbers.
- Failed payments are retried on a published schedule before suspension.
5. Card statement descriptor
The descriptor that appears on your statement is shown before payment so you can recognise the charge. If you do not recognise a charge, contact us before raising a chargeback and we will identify it for you.
6. Chargebacks
A chargeback raised without contacting us first may result in suspension while it is investigated, along with any fee charged to us by the payment provider.