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How to change nameservers or A records so your domain loads your new site.

4 min read · last updated 2026-08-01


There are two ways to connect a domain to hosting. Changing nameservers hands DNS management to us and is the simplest option. Changing an A record keeps DNS wherever it is now and points only the website.

Option 1: change nameservers

Use this when you want us to manage DNS. All records — website, email, everything — move with it.

  1. Find your nameservers in the client area, on the service overview for your hosting.
  2. Sign in to wherever your domain is registered.
  3. Replace the existing nameservers with ours, removing any that were there before.
  4. Save, and allow up to 24 hours for the change to propagate. It is usually much faster.

Option 2: change the A record

Use this when DNS is managed elsewhere and you only want the website to move. Your existing mail records stay untouched.

  1. Find your server's IP address on the service overview in the client area.
  2. In your current DNS provider, edit the A record for @ (the bare domain) to that IP.
  3. Edit the A record for www to the same IP, or set it as a CNAME to your bare domain.
  4. Leave MX records alone unless you are also moving email.

Move email deliberately, not accidentally

Changing nameservers moves mail routing too. If your email is hosted elsewhere, recreate the MX records in our DNS before switching, or your mail will stop arriving.

How to check it worked

Propagation is not instant and is not uniform: different networks pick up the change at different times. The most reliable check is a DNS lookup rather than loading the site in a browser, because browsers cache aggressively.

Check where your domain currently points
nslookup example.com
nslookup -type=NS example.com
nslookup -type=MX example.com

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